Privacy Policy

Last updated: November 8, 2026

This Privacy Policy explains how R&J Ecom LLC ("we", "us") collects and uses personal information when you visit rjecomgroup.com, contact us or hire our services.

1. Information we collect

• Contact information: your name, email, phone number and business name when you contact us or request a proposal.
• Billing information: payment details are collected and processed by Stripe. We receive limited information such as your name, email, the last four digits of your card and the payment status. We never see or store your full card number.
• Project information: materials and account access you share with us so we can provide the services.
• Website usage: basic technical data such as browser type and pages visited, which may be collected by our hosting provider.

2. How we use it

• To reply to your messages and prepare proposals
• To provide, manage and invoice our services
• To process payments, refunds and handle disputes
• To meet legal, tax and accounting obligations

3. Sharing

We do not sell your personal information. We share it only with service providers that help us run our business, such as Stripe for payments, our email and hosting providers, and the advertising platforms used for your campaigns, or when required by law.

4. Data retention

We keep your information while we work together and for as long as needed to meet legal, tax and accounting requirements.

5. Your rights

You can ask us to access, correct or delete your personal information at any time by emailing adminrj@rjecomgroup.com. We will reply within 30 days.

6. Security

We use reasonable measures to protect your information, including secure payment processing through Stripe and limited access to client accounts.

7. Contact

R&J Ecom LLC
Email: adminrj@rjecomgroup.com